Governance and Enforcement Strategies Group
6 meses atrás
Responsibilities
ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The TikTok Commerce Governance and Experience is a global team responsible for ensuring our platform is safe and trustworthy for not only users but also partners and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Anti-fraud Investigation & Operation Specialist, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios.
What You'll Do
- Design performance requirements and policies
- Drive programs to mitigate risks and launch enforcement strategies targeting problems
- Establish processes and investigational framework to identify emerging abuses and respond to any regulatory inquiries regarding malicious behaviors
- Collaborate with global teams to drive key metric improvements in areas related to onboarding KYB/KYC processes, policy education and IPR infringement mitigations
- As the team grows, this role will be responsible for building the team, cultivating and providing guidance to team members and designing career development opportunities for them
- Perform other responsibilities as needed;
**Qualifications**:
Who We're Looking For
- Solid professional experience in consumer product safety, compliance or regulatory research fields
- Great research and investigation skills, able to discover the unknown
- At least 2 years of people management experience managing a size of 5 or more
- Experience using data and metrics to measure impact and determine improvements
- Experience acting as a program manager and collaborating with XFN teams to drive end results
- Demonstrated past success working in a matrix environment and ability to influence key stakeholders
- Understanding of governance environment or regulatory trends in South America, especially the Brazilian market, is a strong plus
- Excellent written and verbal communication skills in English & Brazilian Portuguese, demonstrating effective, clear and professional written and oral communication.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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