CX Jr. Specialist

Fornecer suporte rápido e profissional por telefone, chat, e-mail e redes sociais.Auxiliar clientes / motoristas / parceiros (restaurantes) com dúvidas relacionadas a pedidos, como atrasos, itens ausentes, problemas de pagamento e reembolsos.Comunicar-se com entregadores (couriers) e restaurantes para resolver problemas com pedidos em tempo real.Monitorar...

This a Full Remote job, the offer is available from: BrazilWere Hiring: Jr. Analyst – SprinklrAre you passionate about technology, problemsolving, and customer experience? Join our team as a Jr. Analyst – Sprinklr and work on exciting projects for major companies in Brazil and abroadWhat You'll Do:- Analyze data- - Support the implementation of CX...

Technical Support Specialist - Remote OpportunityWe are seeking an experienced Technical Support Specialist to join our team in a remote capacity. As a key member of our support team, you will be responsible for providing exceptional technical support via phone and email to our clients.Key Responsibilities:Provide timely and effective technical assistance to...

We are seeking a diligent and detail-oriented professional to support our Central Operations team in their day-to-day tasks. This role will be instrumental in driving growth and efficiency across our US Operations markets.Key Responsibilities:Schedule furnishing and onboarding tasks for new units, ensuring timely execution and seamless integration.Analyze...

Job TitleWe are seeking a highly organized and analytical professional to support our operations team in general administrative tasks and onboarding growth.Key Responsibilities:Support cities on growth deliverables and efficiencies in day-to-day work and operations.Develop automations for ways of working related to growth and portfolio changes.Analyze data...

Desafio: Estamos em busca de um(a) Designer Júnior para compor o time de Customer Experience (CX), atuando com foco em criação de peças digitais e apoio nas campanhas de relacionamento com o cliente. A pessoa ideal terá olhar criativo, atenção aos detalhes e interesse em CRM, contribuindo para a construção de experiências consistentes,...

Descrição do cargo:Executar atividades relacionadas à rescisão e homologação.O perfil ideal é alguém que esteja cursando ensino superior com conhecimento em informática, excel intermediário e experiência na área de departamento pessoal nas atividades de homologação/rescisão.RequisitosNível de Ensino Superior Cursando;Conhecimento em...

Formação: Graduação completa nas seguintes áreas: Análise de Sistemas, Ciência da Computação, Processamento de Dados, Sistemas de Informação, Informática, Engenharia da Computação ou demais áreas de Tecnologia da Informação. Certificação: Certificação Puppet Certified Professional Certificação LPIC-2 Linux Engineer, B RHCE Red Hat...

Job DescriptionThis is a challenging and rewarding role that involves identifying quality gaps, analyzing service performance, conducting audits, and implementing solutions to drive improvements in customer satisfaction and operational excellence.Conduct audits and quality evaluations of customer interactions (calls, processes, file handling) for service...

This a Full Remote job, the offer is available from: BrazilJob DescriptionAbout Us: Zendesk is a leader in customer experience solutions, dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms, including Zendesk, Amazon Connect, and AWS-based CX...