Electrical Support Expert

1 dia atrás


Brasil beBeeTechnical Tempo parcial US$60.000 - US$82.000
Technical Support Specialist - Remote Opportunity

We are seeking an experienced Technical Support Specialist to join our team in a remote capacity. As a key member of our support team, you will be responsible for providing exceptional technical support via phone and email to our clients.

Key Responsibilities:

  • Provide timely and effective technical assistance to clients through various communication channels.
  • Identify and resolve technical issues related to hardware, software, and networking equipment.
  • Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction.
  • Develop and maintain knowledge of new technologies and products to stay up-to-date with industry trends.
Requirements
  • Excellent English language skills (written and spoken).
  • Minimum 2-4 years of experience in technical support or a related field.
  • Strong understanding of electrical concepts (Amps, Volts, Watts, load balancing) and experience working with electricians, contractors, or technically-minded customers.
  • Proficiency in Google Workspace, Help Scout, Pipeline Deals CRM, and QuickBooks.
Benefits
  • Flexible schedule and work-from-home arrangement.
  • Opportunity to work in a multicultural, multilingual environment.
  • Comprehensive training and professional growth opportunities.
Who We Are

Our organization provides secure technical, customer support, and CX services to tech companies globally. We value diversity, equality, and inclusivity in the workplace.



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