A/R Collections Specialist
1 semana atrás
Position Overview
We're seeking a detail-oriented, proactive Accounts Receivable & Collections Specialist to support our finance team. This role is all about maintaining healthy cash flow by efficiently managing invoicing, aging receivables, and customer collections while building strong relationships with clients and internal teams.
Key Responsibilities
Prepare, issue, and follow up on customer invoices in a timely and accurate manner
Monitor accounts receivable aging reports and prioritize collections activities
Contact customers (email/phone) regarding past-due balances with professionalism and tact
Negotiate payment plans or resolutions while safeguarding company interests
Post customer payments and reconcile accounts
Investigate and resolve billing discrepancies or disputes in coordination with operations and service teams
Maintain documentation of all correspondence and actions taken
Produce weekly/monthly AR status reports for leadership
Collaborate with sales, service, and finance teams to ensure accurate billing and reduce future delinquencies
Suggest process improvements to streamline AR workflows and improve cash conversion
Qualifications
2+ years of experience in accounts receivable, billing, or collections
Strong communication skills (clear, persuasive, and professional)
Comfort interacting with customers regarding overdue accounts
Detail-focused with strong organizational/time-management skills
Ability to work independently and manage multiple priorities
Proficiency in accounting software and MS Excel
Positive attitude and resilience under pressure
What Success Looks Like
Faster receivables collection and improved Days Sales Outstanding (DSO)
Fewer overdue accounts and stronger customer payment compliance
Collaborative relationships across teams and with clients
Accurate, timely financial reporting and record-keeping
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