Talent Manager

About the Role

We are looking for an experienced Talent Manager to manage the end-to-end recruitment delivery for customer-side non-technical roles at Turing. You will be responsible for facilitating sourcing candidates, talent planning, capacity management, and internal supply optimization, while activating external sourcing channels where necessary. The ideal candidate has experience in client hiring setups, is highly organized, thrives in dynamic environments, and excels at stakeholder management.

Key Responsibilities

- Act as the single point of contact between the Internal Delivery and Talent Fulfilment teams for assigned projects.
- Manage end-to-end fulfilment for multiple client requirements concurrently (typically 3–4 at a time).
- Conduct talent pool assessments and identify supply-demand gaps.
- Activate external sourcing channels (via partnerships or talent acquisition teams) when internal supply is insufficient.
- Oversee resource planning and capacity management, ensuring timely ramp-ups for customer-side roles.
- Collaborate with Delivery Leads to understand project requirements and talent expectations.
- Ensure data accuracy and visibility across systems — maintaining reports on hiring pipelines, fulfilment progress, and performance metrics.
- Track and report fulfilment metrics, including fill rates, turnaround times, and candidate quality.
- Partner with recruiting and sourcing teams to improve process efficiency and hiring velocity.
- Deliver a strong stakeholder experience, maintaining proactive communication and alignment on timelines and expectations.
- Continuously look for opportunities to improve internal talent fulfilment processes and introduce best practices.

Qualifications & Experience

- 7–12 years of experience in talent operations, recruitment delivery, or resource planning within IT services, outsourcing, or global staffing environments.
- Proven experience in client-side hiring setups and resource & capacity management.
- Experience handling multiple simultaneous delivery pipelines and managing cross-functional stakeholders.
- Working knowledge of LinkedIn Recruiter(good to have) and Google tools (Sheets, Docs, Drive) for tracking and reporting.
- Data analysis and reporting skills — able to extract insights, identify trends, and drive data-backed decisions.
- Excellent communication, organization, and stakeholder management skills.
- Demonstrated ability to operate independently in a remote, fast-paced, and evolving environment.
- Experience working across global time zones and in cross-cultural teams.

Nice to Have

- Experience in non-technical recruitment delivery or managing customer-side talent fulfilment.
- Exposure to capacity planning tools or reporting dashboards.
- Prior experience in startups or high-growth organizations with minimal structure.
- Understanding of internal mobility, workforce planning, or project-based staffing models.

Soft Skills

- Strong stakeholder communication and collaboration skills.
- Analytical mindset with attention to detail.
- Adaptability — thrives in ambiguity and rapidly changing environments.
- Proactive problem solver with a focus on ownership over hierarchy.
- Comfortable handling multiple priorities and working under tight timelines.

Ideal Candidate Profile

The ideal candidate is a hands-on operator who thrives at the intersection of talent fulfilment, data-driven decision-making, and stakeholder management. They should be proactive, outcome-oriented, and capable of maintaining operational excellence in a remote-first, high-speed environment.