Customer Success Analyst
3 semanas atrás
Job Title: Customer Success Analyst Location: Remote Employment Type: Contractor Team: Customer Success About us: Closir is a UK-based investor relations (IR) support services provider. For over a decade we have been entrusted by blue chip companies around the world to help them achieve their IR objectives due to our intimate knowledge of the global buy-side, our technological expertise, and our close, long-term partnership approach. The Closir platform is an all-in-one, web-based solution which makes companies much smarter and more effective, by helping them to achieve their IR objectives intelligently and proactively. Closir combines all elements of IR, from high-level strategy ("Who's investing in my peers?") to daily workflow ("What topics came up most in my meetings with investors this quarter?") into one intelligent, user-friendly platform which includes the most comprehensive and up-to-date database of buy-side contacts on the market; proactive outreach tools; share & peer holder tracking; customisable reports; and professional-level support. Role Overview: We are looking for a self-driven and customer-centric individual to join our Customer Success Team. In this role, you will be responsible for attending to our clients' needs and inquiries; get them onboarded on the Closir journey and increase their adoption of the platform in their day to dat activities. You will be working closely with the Research and Product Development teams to ensure seamless integration of the clients profile and portfolio of data and help them get started on Closir.Com Responsibilities: - Partner with clients to understand their Investor Relations needs and drive adoption of the Closir platform. - Act as a trusted advisor, providing strategic insights and support to senior IR teams. - Deliver tailored onboarding, training, and consulting sessions. - Collaborate with product and engineering teams to champion client feedback and influence product direction. - Build long-lasting relationships that foster retention, growth, and client advocacy. Qualifications: - Background in Investor Relations (in-house or advisory) – you understand the workflows, challenges, and priorities of IR professionals. - Experience in consulting, customer success, or client-facing roles where you've advised senior stakeholders. - Strong communication and problem-solving skills, with the ability to translate complex needs into actionable solutions. - Passion for SaaS, fintech, and improving how companies engage with investors. Why Join Us? - Work at the intersection of SaaS, finance, and strategy with a fast-growing, global team. - Shape the future of investor relations technology. - Opportunity to take ownership and make a measurable impact with clients. - Collaborative, ambitious, and supportive culture. If you're excited about helping Investor Relations teams thrive with cutting-edge SaaS solutions, we'd love to hear from you. This job vacancy is open for candidates based out of Latin America.
-
Sr. Customer Success Analyst
2 semanas atrás
Cuiabá, Brasil CAI Software, LLC Tempo inteiroTitle: Sr. Customer Support Analyst Business Unit: Graphic Communications Location: Brazil, Remote Graphic Communications( a CAI Division) is a leading global provider of industry-specific business and production software technology for print industries. Graphic Communications's integrated and automated software offerings and point solutions are designed...
-
Customer Success Manager
3 semanas atrás
Cuiabá, Brasil Magentrix Partner Management & Customer Management Tempo inteiroAbout Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a...
-
Analista De Customer Success
3 semanas atrás
Cuiabá, Brasil StartGov Tempo inteiroVaga: Analista de Customer Success Modelo: Remoto Horário: Segunda a sexta, horário comercial Contratação: PJ Remuneração: 3.000,00 O que esperamos de você: Como Analista de Customer Success, você será o ponto de contato chave para garantir que nossos clientes aproveitem ao máximo as soluções Startgov. Entre suas responsabilidades...
-
Manager, Customer Success Engineers
3 semanas atrás
Cuiabá, Brasil Palo Alto Networks Tempo inteiroOur Mission At Palo Alto Networks, we're united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside...
-
Latam Customer Success Manager
Há 2 horas
Cuiabá, Brasil Prometheus Group Tempo inteiroAbout Prometheus Group Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you...
-
Customer Success Pl-Sr
3 semanas atrás
Cuiabá, Brasil JC Digital Expand LLC - Local SEO Agency Tempo inteiroSobre a Vaga: Estamos em busca de um profissional de Customer Success (CS) Pleno e para integrar nossa equipe, atendendo o mercado americano. O candidato ideal deve ser proativo, com experiência no atendimento a clientes, especialmente em grupos de WhatsApp, e capaz de desempenhar também o papel de Customer Success quando necessário. A vaga é remota,...
-
Data Analyst
1 semana atrás
Cuiabá, Brasil TapGoods Tempo inteiroTapGoods TapGoods is an exciting, fast-growing start-up that is revolutionizing how rental companies optimize and grow their businesses. We’re working to make it easy to rent. There are tens of thousands of businesses in the US that provide event, tool, audiovisual, and recreation rentals. This fragmented $722 billion global industry has not yet adopted...
-
Ukg Workforce Management Analyst
Há 3 horas
Cuiabá, Brasil E-Solutions Tempo inteiroPosition : UKG Workforce Management Analyst Location : Brazil We're looking for a Senior Business Analyst (Kronos experience is required). Primarily responsible for implementing optimal Kronos solutions for customers. Key responsibilities include consultative and technical support to customers and internal teams, and delivering projects aligned with Kronos...
-
Jr. Ml Engineer
Há 3 horas
Cuiabá, Brasil Tecla Tempo inteiro*Native/Bilingual English is required for this role (read/written/spoken) Please upload your CV Resume in English. Monthly salary: $2,000 - $3,000 USD Along with our partner, we're looking for a talented Jr. ML Engineer who will be the main touchpoint for our partner's client. You will have to leverage technical knowledge, soft skills, and strong...
-
Business Systems Analyst
3 semanas atrás
Cuiabá, Brasil Onebridge Tempo inteiroOnebridge, a Marlabs Company, is a global AI and Data Analytics Consulting Firm that empowers organizations worldwide to drive better outcomes through data and technology. Since 2005, we have partnered with some of the largest healthcare, life sciences, financial services, and government entities across the globe. We have an exciting opportunity for a highly...
