Jira System Administrator

Há 7 horas


são josé do rio preto, Brasil CriticalRiver Inc. Tempo inteiro

Job Title: Jira System Administrator Location: LATAM (Remote) Need to support PST timings Description: We are seeking aJira System Administratorto optimize Jira usage for our DevOps processes and automate workflows between Development and QA teams. This role will also help standardize improvements across other teams using Jira. Key Responsibilities: Administer, configure, and maintain Jira instances for optimal performance. Implement and manage workflow automation between Dev and QA to improve operational efficiency. Collaborate with engineering, QA, and DevOps teams to define and execute Jira process improvements. Support system enhancements, plugins, and integration updates. Develop and maintain dashboards, reports, and custom filters to support team tracking and performance. Propagate process improvements and best practices across other Jira teams as needed. Troubleshoot system issues and provide end-user support for Jira.Qualifications: 3–5 years of experience as aJira Administratoror similar role. Strong understanding ofJira Software, Jira Service Management, and Confluence . Hands-on experience withworkflow design, automation rules, and permission schemes . Familiarity with DevOps tools and processes (CI/CD pipelines preferred). Strong analytical and problem-solving skills. Excellent communication and documentation abilities.



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