Search Operations Team Leader

1 semana atrás

São Paulo, Brasil TikTok Tempo inteiro

About the team The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV. What will I be doing? - Leading, managing, recruiting & developing the local search operation team, helping them to achieve their full potential and maintain high standards & quality of work - Being responsible for ensuring that all services are delivered within the framework of TikTok's core values and in line with existing policies & procedures - Being responsible for leading the team to perform policy, process & strategies localization, BPO quality management, Quality assurance, RCA, data analysis & deep dives, making reports & policy recommendations and strengthening the team's understanding of Search Ops policies. - Continuously evaluate outcomes, manage performance, establish and optimize the workflow and SOPs, report, analyse, and optimize quality process to ensure productivity, quality, effect and efficiency goals can be met. - Being responsible for cooperating with cross-functional teams such as product, research & development teams to optimize search strategies and improve users' search experience. - Being responsible for landing new projects and providing high quality training to BPO site. - Actively promoting and supporting inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals. - Creating an inspiring team environment with an open communication culture, utilising clear goals and objective setting to help the team succeed. - Additional compatible and related responsibilities which are not necessarily listed above. - Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content ***Please submit your CV in English*** Minimum Qualifications: - Recent 3+ years experience working as Team Lead/Content Manager/ Technical Lead. Strong people management skills and currently managing large multicultural teams with diverse skills. - General knowledge of Search Engineering/Search engines and Search related strategies - Demonstrate strong attention to detail and the ability to work independently - Possesses good interpersonal skills, demonstrates good judgment, training, and coaching skills - Proven track record of working with cross-functional partners, across different countries - Fluency in English and Portuguese is required. English will be utilized as the primary language for work, while Portuguese will be used for market-specific communications. Preferred Qualifications: - Bachelor's Degree or equivalent education/experience - Flexibility to move between projects based on business needs - Ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role. - Resilience and commitment to self-care to manage the emotional demands of the role. #LI-Hybrid

  • Search Operations Team Leader

    2 semanas atrás

    São Paulo, Brasil TikTok Tempo inteiro

    About the team The Search Operations team aims to enhance the search user experience, significantly impact the products' Daily Active User (DAU), and drive increases in traffic and Gross Merchandise Value (GMV). Responsibilities: - Lead, manage, recruit, and develop the local search operation team, enabling them to reach their full potential while...

  • Internal Operations Team Leader

    1 dia atrás

    São Paulo, Brasil awin Tempo inteiro

    Purpose of Position Reporting into the Head Of Internal Operations, the Internal Operations (“IntOps”) Team Leader will formulate and manage a nearshore team of approx. 6 Administration Assistants, located in nearshore locations of Brazil and Poland. Internal Operations supports the effective running of the business unit by completing tasks that relate...

  • Search Operations Team Leader

    Há 6 dias

    São Paulo, Brasil TikTok Tempo inteiro

    At ByteDance, we promote diversity and inclusion. This position is exclusive for persons with disabilities (PwD) candidates that are interested in joining ByteDance and meet legal requirements. If you identify yourself in a different group, please check other opportunities in our career website. About the Team The Search Operations team aims to enhance the...

  • Internal Operations Team Leader

    1 semana atrás

    São Paulo, São Paulo, Brasil Awin Tempo inteiro R$80.000 - R$120.000 por ano

    Purpose of PositionReporting into the Head Of Internal Operations, the Internal Operations ("IntOps") Team Leader will formulate and manage a nearshore team of approx. 6 Administration Assistants, located in nearshore locations of Brazil and Poland. Internal Operations supports the effective running of the business unit by completing tasks that relate to...

  • Internal Operations Team Leader

    Há 4 dias

    São Paulo, Brasil Awin Tempo inteiro

    Purpose of Position Reporting into the Head Of Internal Operations, the Internal Operations ("IntOps") Team Leader will formulate and manage a nearshore team of approx.6 Administration Assistants, located in nearshore locations of Brazil and Poland.Internal Operations supports the effective running of the business unit by completing tasks that relate to...

  • Jr. Operations Team Leader

    2 semanas atrás

    São Paulo, Brasil Accommodations Plus International Tempo inteiro

    Overview The Jr Operations Team Leader is responsible for monitoring the operation as a whole, making sure it is flowing and organized in the best way possible. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The operations leaders act to attend and follow up the analysts'...

  • Jr. Operations Team Leader

    1 semana atrás

    São Paulo, São Paulo, Brasil Accommodations Plus International Tempo inteiro R$40.000 - R$80.000 por ano

    The Jr Operations Team Leader is responsible for monitoring the operation as a whole, making sure it is flowing and organized in the best way possible.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The operations leaders act to attend and follow up the analysts' tasks, so...

  • HR Operations and Payroll Team Leader, Americas

    2 semanas atrás

    São Paulo, Brasil LEO Pharma AS Tempo inteiro

    **Field of work**:Human Resources **Posting Date**:22 May 2025 **Application deadline**: 30-Jun-2025 **Location**: São Paulo, São Paulo, Brazil **Contract type**: Permanent **Job ID**: 3300 **Join Us as an HR Operations and Payroll Team Leader: Make an Impact & Drive Excellence!** At LEO Pharma, we’re committed to delivering an exceptional experience...

  • Recruiting Operations Manager

    Há 2 dias

    são paulo, Brasil Full Spectrum Search Group Tempo inteiro

    Company Overview Full Spectrum Search Group is a US national healthcare recruiting firm that focuses on post-acute and senior care leadership, including skilled nursing, senior living, home health, and hospice. We are hiring a Recruiting Operations Manager to work directly with the CEO. This person will take ideas, conversations, and action items and turn...

  • Operations Team Leader

    2 semanas atrás

    Sao Paulo, Brasil lalamove Tempo inteiro

    Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery...