Customer success

2 semanas atrás


Brasil Sankharas Treinamento E Desenvolvimento Tempo inteiro

CS - CUSTOMER SUCCESS - ESPECIALISTA NO SUCESSO DO CLIENTEA ROTINAInteragir com os clientes com o objetivo de REDUÇÃO DO CHURN, aplicando técnicas de negociação e apresentação de novas expectativas, planos e serviços, de forma que o cliente alcance os resultados esperados (expectativas) com o uso correto e frequente da ferramenta;.Auxiliar na evolução e melhoria de nossas soluções, apontando as reclamações, dificuldades, dúvidas e sugestões apresentadas pelos clientes, durante o processo de atendimento.REQUISITOSFacilidade e foco na resolução de problemas.Trabalhar com metas;Relacionamento interpessoalFacilidade de expressão, comunicação clara e boa dicção;Empatia e equilíbrio emocional;Saber ouvir;Capacidade de persuasão e negociação e resolução de problemas;Rápido aprendizado e autodidata;Familiaridade com sistemas e tecnologia;Visão Sistêmica e analítica para interpretar indicadores; INFORMAÇÕES IMPORTANTESNECESSÁRIO POSSUIR NOTEBOOK/COMPUTADOR PARA O TRABALHO.Contrato PJ - de segunda a sexta - horário comercialFormato: Presencial.Salário: fixo + produtividade, variando de R$4.500 a R$5.000,00/mensaisDisponibilidade imediata.



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    Floori is looking for a customer-oriented, empathetic, and driven individual to join our team as a Customer Success Representative. In this crucial role, you'll act as the key point of contact for our customers, fostering strong relationships, understanding customer goals, and enabling them to maximize their return on investment (ROI) from our software.Who...

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    Brasil SOTER Tempo inteiro

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