Customer experience tools operations intern
Há 14 horas
Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better", Keeta launched in 2023 and has rapidly expanded across key regionsJob Title: Customer Experience Tools Operations InternLocation: San Paulonternship Duration: 3-6 monthsExpected Start Date: 12/2025About the Role: We are seeking a motivated Customer Experience Tools Operations Intern to collaborate with our Tools Operations Lead of CE in managing, optimizing, and maintaining customer service systems and related tools, ensuring system stability and availability, and providing efficient technical support and operational assurance for the customer service team. This role offers exposure to project management, business strategy workshops, and cross-functional collaboration, with potential opportunities for full-time conversion based on performance.Key Responsibilities:System Management: Oversee daily maintenance, configuration, and version updates of customer service systems to ensure stable operations.Requirement Management: Collect system requirements from CE-Sites, coordinating with product and R& D teams for feature development and optimization.Data Analysis: Monitor system performance, analyze usage data, and provide recommendations to improve tool efficiency and user experience.Training and Support: Provide system training for the customer service team, develop related manuals and documentation, and offer on-site support when needed. Requirements:Currently enrolled in university (4th-year student majored in Computer/Technology/Engineering preferred).Native Portuguese fluency;professional English proficiency (written/spoken) for cross-team collaboration.Strong cross-departmental coordination skills, capable of aligning resources to drive tool development.Proficiency in Office Suite (Excel, Power Point, Word);familiarity with designtools (e. G., Miro, Lucidchart) is a plus.Interest in service design, UX principles, or business process optimization. Perks & Opportunities:Certificate of completion and letter of recommendation (upon request).Priority consideration for full-time roles through our fast-track recruitment program for outstanding interns.Hands-on mentorship from industry experts and exposure to real-world service design projects.
-
Customer experience tools operations intern
41 minutos atrás
Brasil Keeta Tempo inteiroKeeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better", Keeta...
-
Digital Customer Experience Strategist
Há 3 dias
Brasil beBeeDigitalCustomerEngagement Tempo inteiroKey Responsibilities: As a digital customer engagement manager, you will oversee the development and implementation of strategies to enhance customer experience across various digital channels. Your primary focus will be on creating engaging content, building strong relationships with customers, and driving business growth through data-driven insights....
-
Manager, customer experience
56 minutos atrás
Brasil Palo Alto Networks Tempo inteiroOur MissionAt Palo Alto Networks, we're united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside...
-
brasil Keeta Tempo inteiroWe're Hiring: Customer Experience Business Analyst!Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission...
-
Customer Experience Representative
Há 3 dias
Brasil beBeeCustomer Tempo inteiroVirtual Latinos Community offers remote job opportunities for professionals like you. With over 5,000+ Virtual Assistants (VA) hired and 2,500+ companies helped, we stand out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our...
-
Customer Support Efficiency
Há 11 horas
Brasil Superbet Tempo inteiro R$40.000 - R$80.000 por anoIt's an exciting time to join Superbet, we're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life. Job Summary:Superbet is looking...
-
Customer support specialist
3 semanas atrás
Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech Saa S (Remote) About Hitch Hitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
-
Customer Support Specialist
3 semanas atrás
Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech SaaS (Remote) About Hitch Hitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
-
Global Learning Operations Specialist
Há 3 dias
Brasil beBeeJobSeeker Tempo inteiroTraining Coordinator Job Description Niit is a leading skills and talent development corporation building a global manpower pool. We are seeking an experienced Training Operations Coordinator to deliver exceptional service. This role supports customers in Frankfurt as part of the Operations team. The Training Operations Coordinator will report to the...
-
Operations Assistant
2 semanas atrás
Brasil 8086b050-511b-4e18-a48f-79a84d518b7b Tempo inteiro US$60.000 - US$120.000 por anoWork Arrangement: RemoteJob Type: Independent Contractor, Full-timeWork Schedule: US Time Zones (ET, CT, MT, or PT)Locations:Remote (US time zone alignment required)About Pearl TalentPearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and...