Associate Director, Commercial Excellence

Há 3 horas

São Paulo, Brasil CSL Tempo inteiro

The Opportunity: Reporting to the General Manager of CSL Behring's Brazil affiliate, as the Associate Director, Commercial Excellence , you will lead strategic and operational initiatives to elevate commercial performance across CSL Brazil. You will play a pivotal part in optimizing resources, improving processes, and driving efficiency across key commercial functions. You will support a diverse portfolio including plasma-derived therapies, rare diseases, and iron products. The Role: Lead the deployment and optimization of Salesforce CRM, ensuring high adoption and data accuracy. Define and manage target setting, sales bonus calculation, and performance tracking. Oversee customer segmentation, targeting, and territory optimization to maximize field force productivity. Deliver actionable insights to Sales, Marketing, and Access teams through robust data analytics, dashboards, and performance reporting. Partner with cross-functional stakeholders to identify growth opportunities and monitor KPIs. Own the forecasting process, integrating inputs from commercial, supply chain, and finance teams. Lead S&OP cycles, ensuring accurate demand signals and supply alignment. Minimize product write-offs and proactively manage back order risks through scenario planning and inventory optimization. Approve and oversee sales orders, returns, and re-invoicing processes, ensuring compliance and customer satisfaction. Collaborate with supply chain and finance teams to resolve operational bottlenecks and enhance service levels. Drive process improvement and area reorganization initiatives to optimize resource utilization and operational efficiency. Lead automation projects across all areas of responsibility, leveraging technology to streamline workflows and reduce manual effort. Your Skills & Abilities: Bachelor’s degree in Business, Economics, Engineering, or related field; MBA preferred. Minimum 8 years of experience in Commercial Excellence, Sales Operations, or Business Intelligence within the pharmaceutical or healthcare industry. Proven experience with Salesforce CRM, forecasting tools, and S&OP processes. Strong analytical, leadership, and stakeholder management skills. Fluent in English and Portuguese. Demonstrated success in process optimization, organizational redesign, and automation initiatives. Travel Requirements: Domestic and International travel may be required from time to time. Our Benefits We encourage you to make your well-being a priority. It’s important and so are you.

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