Customer Experience Associate

Há 4 dias


Manaus, Brasil beBeeRepresentative Tempo inteiro

About the Role Elite Virtual Assistance is hiring Customer Service Representatives in Brazil to support a fast-growing U.S. insurance agency specializing in car and home insurance. This role involves speaking with customers, solving problems with empathy, and creating an exceptional experience that encourages positive reviews. Candidates must be patient, professional, and confident on the phone, handling challenging situations with ease. Key responsibilities include answering inbound calls, providing high-quality service, converting challenging situations into positive experiences, and documenting interactions clearly and accurately. The ideal candidate will possess advanced English fluency, strong customer service experience, excellent communication and problem-solving skills, and a highly organized approach. Key Responsibilities • Answer inbound calls and provide high-quality service • Convert challenging situations into positive experiences • Document interactions clearly and accurately Required Skills and Qualifications The ideal candidate will have: • Advanced English fluency • Strong customer service experience • Excellent communication and problem-solving skills • A highly organized approach Benefits The company offers: • Competitive compensation • Monthly performance incentives • Opportunities for career growth and promotions • Consistent support and training making it an attractive workplace for those who value excellence, growth, and long-term success.



  • Manaus, Brasil beBeeRepresentative Tempo inteiro

    About the Role Elite Virtual Assistance is hiring Customer Service Representatives in Brazil to support a fast-growing U.S. insurance agency specializing in car and home insurance. This role involves speaking with customers, solving problems with empathy, and creating an exceptional experience that encourages positive reviews. Candidates must be patient,...


  • Manaus, Brasil Bebeerepresentative Tempo inteiro

    About the RoleElite Virtual Assistance is hiring Customer Service Representatives in Brazil to support a fast-growing U.S. insurance agency specializing in car and home insurance.This role involves speaking with customers, solving problems with empathy, and creating an exceptional experience that encourages positive reviews.Candidates must be patient,...


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