Sales Associate and Customer Success Expert

3 semanas atrás


Manaus AM, Brasil beBeeCustomerSuccess Tempo inteiro

Sales Associate and Customer Success Expert We are seeking a highly organized and detail-focused Sales Team Associate and Customer Success Expert to join our team. As the primary point of contact for our customers, you will play a critical role in ensuring seamless interactions and driving revenue growth. Key Responsibilities: Maintain accurate CRM records, including deal tracking and pipeline management. Develop and implement effective follow-up strategies to maintain customer engagement. Prepare and analyze sales performance reports to identify areas for improvement. Support contract preparation, execution, and organization. Conduct thorough research on prospects and properties to inform personalized sales conversations. Design and develop engaging sales materials, including presentations and demos. Cultivate strong relationships with customers through proactive outreach and communication. Manage multiple sales inboxes, prioritizing tasks and responding to customer inquiries in a timely manner. Coordinate meetings and appointments, ensuring optimal scheduling and minimizing no-shows. Update and maintain sales collateral, FAQs, and shared resources to ensure consistency and accuracy. Collaborate with cross-functional teams to drive content creation and posting initiatives. Monitor customer-level engagement and feedback, making data-driven decisions to enhance the customer experience. Analyze market trends and customer behavior to identify new business opportunities. Implement process improvements to streamline sales operations and maximize efficiency.



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