External Workforce Center
2 semanas atrás
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. LOCATION: São Leopoldo, RS The External Workforce Center (EWFC) partners with the Business to engage a compliant external workforce that delivers on the business needs. To support SAP be Best Run the EWFC supports managers in the positive and compliant engagement of the external workforce population within SAP. This includes implementing and administering guidelines, policies, and processes for managers which help them engage with external workers in their daily operations. EXPECTATIONS AND TASKS In this role you will manage the end-to-end process of external workers (contractors) within SAP. You will respond to queries relating to external workers through phone calls, online tickets and emails from managers, third party vendors and SAP colleagues. You will also act as a consultant to managers to educate them on the correct engagement of external workers ensuring compliance with policies and guidelines. This role requires the handling of confidential data and using HR systems and tools. • Effectively communicating and resolving manager, third party vendor, and external worker escalations forwarded by EWFC Associates. • Closely cooperating with other organizations (e.g. legal, Compliance, IT) to resolve issues that require third level support. • Respond to queries relating to external workers through phone calls, online tickets and emails from managers, third party vendors, and SAP colleagues. • Acting as a consultant to managers to educate them on the correct engagement of external workers ensuring compliance with policies and guidelines. • Executing and enhancing higher complexity processes supported by the EWFC organization. • Partnering with other stakeholders – Procurement Operations, GPO, Accounts payable in order to improve the process to make as simple as possible for our customers. • Auditing and updating the Knowledge Base and other resources used by the team as well as supporting knowledge
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São Leopoldo, Brasil SAP Tempo inteiroWe help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...
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São Leopoldo, Brasil SAP Tempo inteiro**We help the world run better** At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your...
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