(Native Chinese) Chat Support Consultant, crypto
Há 5 dias
Passionate about blockchain technology and the future of digital finance? What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience? Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes What you will do: Provide efficient and excellent customer support in crypto trading via live chat, tickets, and email Handle customer inquiries, order disputes, and appeals Provide valid, accurate information and solutions to customer requests Manage complaints and appeals, including follow-ups on escalations when required Maintain up-to-date knowledge of the company’s trading platform and general market conditions Understand customers’ needs and deliver constructive feedback to the management team Continuously seek ways to improve team performance and work efficiency Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays What you need to succeed in this role: Native Chinese and strong English proficiency (minimum B2; C1 preferred) At least 6–12 months of online customer support experience, preferably in crypto or financial services Experience in live chat support and handling customer inquiries Strong analytical, logical thinking, and problem-solving skills Proof validation skills or
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Rio de Janeiro, Brasil SupportYourApp Tempo inteiro(Native Chinese) Chat Support Consultant, crypto (Remote) Passionate about blockchain technology and the future of digital finance? What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience? Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while...
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(Native Chinese) Chat Support Consultant, crypto
3 semanas atrás
Região Geográfica Intermediária de São Paulo, Brasil SupportYourApp Tempo inteiro(Native Chinese) Chat Support Consultant, crypto (Remote) Passionate about blockchain technology and the future of digital finance? What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience? Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while...
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Chat Support Consultant, crypto
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$40.000 - US$60.000 por anoPassionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new...
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(native Portuguese) Chat Support Consultant, crypto
3 semanas atrás
Região Geográfica Imediata de Criciúma, Brasil SupportYourApp Tempo inteiroOverview (native Portuguese) Chat Support Consultant, crypto (Remote) SupportYourApp is a Support-as-a-Service company providing secure technical, customer support, and CX services for tech companies worldwide. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we have become an industry leader in premium outsourced customer...
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Chats support consultant
4 semanas atrás
Rio de Janeiro, Brasil SupportYourApp Tempo inteiroPassionate about the world of tech? What if you had a chance to be a part of the world's leading Saa S, Software, or Hardware solutions? Join our team as a Chats Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
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Chats Support Consultant
4 semanas atrás
Rio de Janeiro, Brasil SupportYourApp Tempo inteiroPassionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Chats Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...
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Customer Support Consultant, crypto
Há 6 dias
Greater Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$40.000 - US$60.000 por anoPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as aCustomer Support Consultanttoday and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...
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Rio de Janeiro, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a** Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...
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Account Manager
1 semana atrás
Sao Paulo, Brazil / Rio de Janeiro, Brazil Crypto Tempo inteiro R$70.000 - R$100.000 por anoThe institutional sales team provides an opportunity for you to take ownership and build your institutional/highnet worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. If you're in our operations team,...
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Product Support Consultant
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$30.000 - US$60.000 por anoPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...
