(native Portuguese) Chat Support Consultant, crypto
Há 2 dias
Overview (native Portuguese) Chat Support Consultant, crypto (Remote) SupportYourApp is a Support-as-a-Service company providing secure technical, customer support, and CX services for tech companies worldwide. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we have become an industry leader in premium outsourced customer support with multiple hubs globally. We welcome people with diverse backgrounds and experiences. What you will do Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints Build positive and long-lasting relationships with customers Handle customer inquiries and feedback Provide valid, accurate information and solutions to customer requests Maintain up-to-date knowledge of the company\'s trading platform and general market conditions Understand customers\' needs and deliver constructive feedback to the management team Continuously seek ways to improve team performance and work efficiency Be a part of a fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays What you need to succeed in this role Native Portuguese and strong English proficiency (minimum C1 level) At least 6 months of live chat support experience, preferably in crypto or financial services Strong analytical, logical thinking, and problem-solving skills Positive and responsible attitude Basic financial knowledge or payment/banking experience is preferred Crypto industry knowledge is a plus CRM experience in Salesforce is an advantage Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload) Benefits and perks Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Rewards system Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development The items listed in this section may vary depending on the terms of your engagement. The specific terms will be defined in your agreement if selected Who are we? SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we\'ve become an industry leader in premium outsourced customer support and have expanded globally with 8 hubs. We treat our team with care and aim for a positive experience. We welcome people with diverse backgrounds and experiences. Please send your CV in English, highlighting your outstanding skills. Visit our website: Disclaimers We are a multinational company with unbiased views. The assessment of candidates is not affected by race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. Job details Seniority level: Associate Employment type: Contract Job function: Customer Service Industries: IT Services and IT Consulting Refs: Referrals increase your chances of interviewing at SupportYourApp. Get notified about new Support Consultant jobs in Salvador, Bahia, Brazil. #J-18808-Ljbffr
-
Região Geográfica Intermediária de São Paulo, Brasil SupportYourApp Tempo inteiro(Native Chinese) Chat Support Consultant, crypto (Remote) Passionate about blockchain technology and the future of digital finance? What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience? Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while...
-
(Native Portuguese) Chat Support Consultant, Crypto
2 semanas atrás
Rio de Janeiro, Brasil Supportyourapp Tempo inteiroPassionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new...
-
Chats support consultant
2 semanas atrás
Rio de Janeiro, Brasil SupportYourApp Tempo inteiroPassionate about the world of tech? What if you had a chance to be a part of the world's leading Saa S, Software, or Hardware solutions? Join our team as a Chats Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
-
Chats Support Consultant
2 semanas atrás
Rio de Janeiro, Brasil SupportYourApp Tempo inteiroPassionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Chats Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...
-
Juiz de Fora, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...
-
Rio de Janeiro, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...
-
Customer Support Consultant, crypto
2 semanas atrás
Greater Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$40.000 - US$60.000 por anoPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as aCustomer Support Consultanttoday and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...
-
(fluent English) Gaming Support Consultant, RPG support
2 semanas atrás
Região Geográfica Imediata de Criciúma, Brasil SupportYourApp Tempo inteiroOverview Passionate about the world of video games? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Do you love games and want to help others enjoy them too? Join ourteam as a Gaming Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock...
-
Juiz de Fora, Brasil Supportyourapp Inc. Tempo inteiroOverviewPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging...
-
SAP MM Consultant – Ariba, P2P
3 semanas atrás
Região Geográfica Imediata de Criciúma, Brasil Emma of Torre.ai Tempo inteiroOverview Hiliks Technologies Limited is seeking a full-time SAP MM Consultant – Ariba, P2P & Guided Buying. Location: Remote (anywhere). What makes you a strong candidate You are proficient in System testing, SAP MM, SAP Ariba, Procurement, MDM (Master data management). Responsibilities Assist with SAP MM configuration for procurement and inventories....
