(Native Portuguese) Chat Support Consultant, Crypto
Há 4 dias
Passionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited?Let's see what it takes ??What you will do:Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaintsBuild positive and long-lasting relationships with customersHandle customer inquiries and feedbackProvide valid, accurate information and solutions to customer requestsMaintain up-to-date knowledge of the company's trading platform and general market conditionsUnderstand customers' needs and deliver constructive feedback to the management teamContinuously seek ways to improve team performance and work efficiencyBe a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role:Native Portuguese and strong English proficiency (minimum C1 level)At least 6 months of live chat support experience, preferably in crypto or financial servicesStrong analytical, logical thinking, and problem-solving skillsPositive and responsible attitudeBasic financial knowledge or payment/banking experience is preferredCrypto industry knowledge is a plusCRM experience in Salesforce is an advantage Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)Benefits and Perks:Flexible scheduleOpportunity to work fully remotelyInclusive international environmentCompensation in USDRewards system Good bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-development*The items listed in this section may vary depending on the terms of your engagement.Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who are we?SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since ****, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences.Grab the chance to join us and send your CV in English, pointing out your outstanding skillsVisit our website: are a multinational company with unbiased views.The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.
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Chat Support Consultant, crypto
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$30.000 - US$60.000 por anoPassionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new...
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Chats support consultant
Há 2 dias
Rio de Janeiro, Brasil SupportYourApp Tempo inteiroPassionate about the world of tech? What if you had a chance to be a part of the world's leading Saa S, Software, or Hardware solutions? Join our team as a Chats Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
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Chats Support Consultant
Há 2 dias
Rio de Janeiro, Brasil SupportYourApp Tempo inteiroPassionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Chats Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...
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Chats Support Consultant
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$40.000 - US$60.000 por anoPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Chats Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...
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Portuguese and English) Customer Support Consultant, Crypto
3 semanas atrás
Rio de Janeiro, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?**What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...
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Customer Support Consultant, crypto
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$40.000 - US$60.000 por anoPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
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Customer Support Consultant, crypto
1 dia atrás
Greater Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$40.000 - US$60.000 por anoPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as aCustomer Support Consultanttoday and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...
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Fluent Portuguese) Customer Support Consultant, Crypto
3 semanas atrás
Juiz de Fora, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?**What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...
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(fluent English) Customer Support and Pre-Sales Consultant
4 semanas atrás
Rio de Janeiro, Brasil SupportYourApp Inc. Tempo inteiroOverview This world needs your support. Be a Supporter. - 13 YEARS - 30+ - COUNTRIES - 1400+ PEOPLE - 60+ LANGUAGES SupportYourApp is a global company, striving for diversity and inclusion. We welcome people with various backgrounds and experiences. Bring your unique personality and thrive with us! We are like-spirited people determined to make the world...
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(Spanish And English) Customer Support Consultant, Crypto
1 semana atrás
Rio de Janeiro, Brasil Supportyourapp Tempo inteiroPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with...
