Customer Support Consultant, crypto

Há 19 horas

Greater Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$40.000 - US$60.000 por ano

Passionate about the world of tech?
What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join our team as a
Customer Support Consultant
today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let's see what it takes

What you will do:

  • Provide exceptional customer support in the blockchain sector via chats and emails
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
  • Always be up-to-date with cutting-edge technology
  • Securely work with customers' sensitive information
  • Apply the latest and greatest customer happiness practices
  • Maintain working knowledge of our client's products and services
  • Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

  • Native Portuguese, and English B2 communication skills
  • At least 6 months of experience in a customer support role
  • Personal or professional experience in crypto
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)

Will be a great plus:

  • A strong interest in innovative financial technologies or prior experience in financial industry or payment processing
  • Experience with CRM systems

Benefits and Perks:

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development
  • The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected

Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and
send your CV in English
, pointing out your outstanding skills

Visit our website:

DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp
Candidate Privacy Notice
.

  • Chat Support Consultant, crypto

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$40.000 - US$60.000 por ano

    Passionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new...

  • (Native Chinese) Chat Support Consultant, crypto

    1 dia atrás

    Rio de Janeiro, Brasil SupportYourApp Tempo inteiro

    (Native Chinese) Chat Support Consultant, crypto (Remote) Passionate about blockchain technology and the future of digital finance? What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience? Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while...

  • (native Portuguese) Chat Support Consultant, crypto

    2 semanas atrás

    Região Geográfica Imediata de Criciúma, Brasil SupportYourApp Tempo inteiro

    Overview (native Portuguese) Chat Support Consultant, crypto (Remote) SupportYourApp is a Support-as-a-Service company providing secure technical, customer support, and CX services for tech companies worldwide. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we have become an industry leader in premium outsourced customer...

  • (Native Chinese) Chat Support Consultant, crypto

    2 semanas atrás

    Região Geográfica Intermediária de São Paulo, Brasil SupportYourApp Tempo inteiro

    (Native Chinese) Chat Support Consultant, crypto (Remote) Passionate about blockchain technology and the future of digital finance? What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience? Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while...

  • Chats support consultant

    3 semanas atrás

    Rio de Janeiro, Brasil SupportYourApp Tempo inteiro

    Passionate about the world of tech? What if you had a chance to be a part of the world's leading Saa S, Software, or Hardware solutions? Join our team as a Chats Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

  • Chats Support Consultant

    3 semanas atrás

    Rio de Janeiro, Brasil SupportYourApp Tempo inteiro

    Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Chats Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...

  • Customer Support Consultant, hospitality

    Há 18 horas

    Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$30.000 - US$60.000 por ano

    Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

  • Customer Support and Pre-Sales Consultant

    Há 7 dias

    Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$3.000 - US$60.000 por ano

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support and Pre-Sales Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...

  • Product Support Consultant

    Há 5 dias

    Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$30.000 - US$60.000 por ano

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...

  • Product Support Consultant

    Há 4 dias

    Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$30.000 - US$60.000 por ano

    Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...