Technical Customer Success

Há 2 dias


São Paulo, Brasil WIZ.AI Tempo inteiro

We are seeking a dynamic and customer-focused Customer Success Manager (CSM) to join our AI Talkbot solutions team. The CSM will be the bridge between our customers, presales, and R&D teams, ensuring successful adoption of conversational AI, Generative AI, and agentic AI solutions. This role requires strong technical acumen, excellent communication skills, and the ability to translate customer requirements into actionable deliverables for product and engineering teams. Key Responsibilities Customer Engagement & Success Serve as the primary point of contact for customers throughout the solution lifecycle. Understand customer requirements, pain points, and business objectives to propose tailored AI Talkbot solutions. Ensure customer satisfaction, retention, and growth through proactive engagement and support. Presales & Business Development Support Participate in presales activities including RFx response, solution pitching, and customer workshops. Support sales teams by articulating solution value, use cases, and business benefits. Deliver compelling presentations and demos to executive and technical stakeholders. Solution Design & Execution Collect, document, and translate customer requirements into R&D feature requests and product enhancements. Coordinate with product, engineering, and delivery teams to ensure timely execution of commitments. Conduct Proof of Concepts (PoC) with customers, manage pilot projects, and oversee successful deployment. Project &



  • São Paulo, Brasil Wiz.Ai Tempo inteiro

    We are seeking a dynamic and customer-focused Customer Success Manager (CSM) to join our AI Talkbot solutions team. The CSM will be the bridge between our customers, presales, and R&D teams, ensuring successful adoption of conversational AI, Generative AI, and agentic AI solutions. This role requires strong technical acumen, excellent communication skills,...


  • São Paulo, Brasil WIZ.AI Tempo inteiro

    We are seeking a dynamic and customer-focused Customer Success Manager (CSM) to join our AI Talkbot solutions team. The CSM will be the bridge between our customers, presales, and R&D teams, ensuring successful adoption of conversational AI, Generative AI, and agentic AI solutions. This role requires strong technical acumen, excellent communication skills,...


  • São Paulo, Brasil WIZ.AI Tempo inteiro

    We are seeking a dynamic and customer-focused Customer Success Manager (CSM) to join our AI Talkbot solutions team. The CSM will be the bridge between our customers, presales, and R&D teams, ensuring successful adoption of conversational AI, Generative AI, and agentic AI solutions. This role requires strong technical acumen, excellent communication skills,...


  • São Paulo, Brasil WIZ.AI Tempo inteiro

    We are seeking a dynamic and customer-focused Customer Success Manager (CSM) to join our AI Talkbot solutions team. The CSM will be the bridge between our customers, presales, and R&D teams, ensuring successful adoption of conversational AI, Generative AI, and agentic AI solutions. This role requires strong technical acumen, excellent communication skills,...


  • São Paulo, Brasil WIZ.AI Tempo inteiro

    We are seeking a dynamic and customer-focusedCustomer Success Manager (CSM)to join our AI Talkbot solutions team. The CSM will be the bridge between our customers, presales, and R&D teams, ensuring successful adoption of conversational AI, Generative AI, and agentic AI solutions. This role requires strong technical acumen, excellent communication skills, and...


  • São Paulo, Brasil WIZ.AI Tempo inteiro

    We are seeking a dynamic and customer-focusedCustomer Success Manager (CSM)to join our AI Talkbot solutions team. The CSM will be the bridge between our customers, presales, and R&D teams, ensuring successful adoption of conversational AI, Generative AI, and agentic AI solutions. This role requires strong technical acumen, excellent communication skills, and...


  • São Paulo, Brasil WIZ.AI Tempo inteiro

    We are seeking a dynamic and customer-focused Customer Success Manager (CSM) to join our AI Talkbot solutions team. The CSM will be the bridge between our customers, presales, and R& D teams, ensuring successful adoption of conversational AI, Generative AI, and agentic AI solutions. This role requires strong technical acumen, excellent communication skills,...


  • São Paulo, Brasil WIZ.AI Tempo inteiro

    Customer Success Manager (CSM) We are seeking a dynamic and customer-focused Customer Success Manager (CSM) to join our AI Talkbot solutions team. The CSM will be the bridge between our customers, presales, and R&D teams, ensuring successful adoption of conversational AI, Generative AI, and agentic AI solutions. This role requires strong technical acumen,...


  • São Paulo, Brasil WIZ.AI Tempo inteiro

    We are seeking a dynamic and customer-focused Customer Success Manager (CSM) to join our AI Talkbot solutions team. The CSM will be the bridge between our customers, presales, and R&D teams, ensuring successful adoption of conversational AI, Generative AI, and agentic AI solutions. This role requires strong technical acumen, excellent communication skills,...


  • São Paulo, Brasil WIZ.AI Tempo inteiro

    We are seeking a dynamic and customer-focused Customer Success Manager (CSM) to join our AI Talkbot solutions team. The CSM will be the bridge between our customers, presales, and R&D teams, ensuring successful adoption of conversational AI, Generative AI, and agentic AI solutions. This role requires strong technical acumen, excellent communication skills,...