
Digital Technical Solutions Expert
Há 21 horas
This is a key role responsible for ensuring customers receive exceptional support and service.
As a Technical Support Specialist, you will provide technical assistance to various stakeholders remotely by phone, written correspondence, and/or web-conferencing.
The ideal candidate will have strong problem-solving skills, be able to identify causes, and recommend solutions on specific applications or equipment.
In addition, you will handle after-sales issues, ensure resolution for customers, and communicate recurring issues to relevant teams.
- Bachelor's degree in Engineering required.
- Experience in mechanical design/drafting and proficiency in AutoCAD (2D and 3D) highly valued.
- Previous experience in the industrial sector essential.
- Advanced English language skills required. Spanish as a second language considered an asset.
A strong team player with excellent communication skills is required to integrate well with customer-facing teams.
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