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Technical Operations Specialist
2 semanas atrás
Job Title: Technical Operations Specialist
Responsibilities:- Product Testing and Validation, Procurement, and System Integration
- Collaborate with Headquarters and Local Service Providers for the Purchase, Installation, Configuration, and Upgrade of Network Equipment and Low-Voltage Systems
- Manage System Integration Projects to Ensure Solutions Align with Headquarters' Technical Requirements and Optimize Execution According to Local Needs
- IT Infrastructure and Network Management
- Develop and Implement Localized IT Solutions, Ensuring Maintenance and Operations Align with Headquarters Standards
- Monitor Office Network Quality Using Headquarters Tools, Gather User Feedback, and Implement Improvements
- Track, Manage, and Inventory Local IT Infrastructure Resources, Resolve Application Issues, and Ensure Infrastructure Integrity
- Bachelor's Degree or Above, Preferably in Computer Science, Information Technology, or Related Fields
- At Least 3 Years of Experience in IT Service Management, with Overseas Work Experience Preferred
- Fluency in Both Chinese and English, or Arabic and English, for Effective Communication is Preferred
- Familiarity with Processes and Technologies Related to Desktop Operations, Asset Management, and Conference Room Operations. Advantage with ITIL and PMP Certifications.
- Excellent Communication and Team Management Skills, Capable of Working in a Multicultural Environment
- Strong Problem-Solving Skills, Quick Response Capabilities, and Project Collaboration Skills
What We Offer:
- Opportunities for Career Growth and Development
- A Dynamic and Diverse Work Environment
- Competitive Salary and Benefits Package
