Customer Success Consultant

Há 1 mês


São Paulo, São Paulo, Brasil FIAP Tempo inteiro
About FIAP

FIAP is a technology, innovation, and business school that aims to make a difference in the world and the education market. We are change makers, believing in the transformative power of technology.

Job Description

We are looking for a Customer Success Consultant - Admission who will provide personalized support to undergraduate and MBA students through WhatsApp, phone, email, and in-person interactions. The ideal candidate will be responsible for active contact with leads, presenting the school, and explaining our courses. They will also receive visitors during events and perform administrative tasks, such as document verification and prospect support.

Requirements
  • Argumentation and negotiation skills
  • Excellent interpersonal relationships
  • Assertiveness
  • Good verbal and written communication
  • Commitment
What We Offer
  • Salary + Benefits: Transportation allowance, Medical Assistance, Dental Assistance, Meal Voucher, Food Allowance, or Basic Basket, Scholarships, Nano Courses, Alura Courses, OpenEnglish, Gympass (Wellhub), Day Off on the employee's birthday
Work Schedule

Monday to Friday, 11am to 9pm, and alternating Saturdays, according to the schedule (100% on-site)


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