Agency Partner Management Lead, LATAM SMB

4 semanas atrás


São Paulo, São Paulo, Brasil Tiktok Tempo inteiro
About the Role

We are seeking an experienced Agency Partner Management Team Lead to join our Brazil SMB sales team. This position will lead a team of Agency Partner Managers who are responsible for developing client relationships to nurture and grow our SMB Agencies while cultivating them into TikTok experts and advocates for their advertisers.

The ideal candidate will have a proven track record of building, developing and leading high-performance teams, as well as excellent communication and project management skills. They will be responsible for working with cross-functional teams to create, launch and innovate sales strategies to improve our advertiser's experience and performance on the TikTok platform.

Key Responsibilities
  • Establish Agency-specific sales strategies and execution plans to enable teams to achieve team goals while also driving long-term initiatives, in partnership with SMB leadership.
  • Guide team of Agency Partner Managers on consultative, client-centric selling and demonstrate strong understanding of marketing KPIs, TikTok product expertise/capabilities and measurement.
  • Hire, coach, develop and inspire your direct reports.
  • Utilize internal data, performance, market trends, competitive landscape and segment analysis to become a TikTok solutions expert, anticipating and identifying long and short term business opportunities at scale across the North America team.
  • Liaise with cross-functional teams on structuring and executing operational and strategic initiatives that grow the SMB Agency segment via strong project management skills to influence and drive work to completion (Sales Operations, Product Marketing, Program Management, Marketing, Analytics, Strategy, Ad Policy, Partnerships, BDR/Lead Gen, etc.).
  • Develop and implement best practices for client interaction, sales, and services. Review and advise on continuous improvement activities to ensure processes are aligned to achieve best results.
  • Build scalable, repeatable processes to accelerate team's impact.
  • Serve as an external product expert, educating key agencies on TikTok ad solutions and best practices.
Requirements
  • Minimum 7+ years experience in online marketing, sales, agency and/or product solutions.
  • Proven track record of building, developing and leading high-performance teams.
  • Excellent communicator and comfortable managing multiple tasks.
  • Experience engaging and influencing at a leadership level with cross-functional groups.


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