Community Outreach Coordinator
2 semanas atrás
The world of work is evolving, and flexibility has become a top priority for employees.
IWG is leading the way by creating a network of coworking spaces in over 120 countries worldwide.
We're looking for a Community Associate to join our team in Rio de Janeiro. As a Community Associate, you'll be responsible for providing exceptional customer service and ensuring a smooth experience for our members.
Your day will be filled with various tasks, from managing administrative needs to supporting customers with technical issues.
You'll have the opportunity to build strong relationships with our members and help create a sense of community within our center.
A typical day at IWG might start with preparing the center for opening, followed by assisting customers with their queries and concerns.
Whether it's helping someone set up their projector or connecting an incoming call, your ability to multitask and prioritize tasks will be essential.
You'll also have the chance to collaborate with our Community Manager on organizing events and promoting our services to potential clients.
As a Community Associate, you'll be part of a dynamic team that values work-life balance and offers a competitive salary package.
Key responsibilities include:
- Providing excellent customer service and support
- Managing administrative tasks and ensuring accuracy
- Building strong relationships with customers and colleagues
- Collaborating with the Community Manager on event organization
We're seeking someone who is:
- A good communicator with strong interpersonal skills
- Able to adapt to fast-paced situations and prioritize tasks effectively
- Confident using basic IT equipment and Microsoft Office
- Fluent in English (B1 or higher level)
In return, we offer:
- A competitive total compensation package
- Work-life balance (no standard nights/weekends)
- Generous paid time off plans (sick and vacation)
- Paid Company Holidays per calendar year
- A bright and inspiring work environment
- Training and development opportunities aligned with great career path opportunities
Estimated salary: R$4,000 - R$6,000 per month
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