Food and Beverage Operations Manager

2 semanas atrás


Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

Job Summary:

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Accor Hotels. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our food and beverage services, providing exceptional customer experiences, and leading a team of Food and Beverage Attendants.

Key Responsibilities:

  • Food and Beverage Service: Ensure efficient, friendly, and professional food and beverage service is provided to all guests, meeting the high standards of Accor Hotels.
  • Team Leadership: Supervise and support Food and Beverage Attendants on shift, providing guidance and training to ensure they meet the required standards.
  • Guest Relations: Support guest queries and complaints in relation to our restaurant and conference operations, providing prompt and effective solutions.
  • Collaboration: Collaborate with other hotel departments to ensure smooth operations, maintaining open communication and a positive working relationship.

Requirements:

  • Professional Qualifications: Professional and outgoing demeanor, managers license or LCQ preferred.
  • Experience: Experience working in a hotel environment, with a proven ability to work under pressure.
  • Language Skills: High level of spoken and written English.

Benefits:

  • Opportunities for Development: Opportunities for further development and worldwide career progression.
  • Staff Benefits: Staff and Friends/Family rates at Accor hotels worldwide, diverse and inclusive work culture, EAP Services, Flexible Rosters, Time in Lieu, and more.


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