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Benefits Administration Services Analyst I

2 meses atrás


São Paulo, São Paulo, Brasil Conduent Business Services Tempo inteiro

At Conduent Business Services, we deliver mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.


Job Requirements:

  • Requires formal education and relevant expertise in a professional, sales, or technical area.
  • Performs technical-based activities.
  • Contributes to and manages projects.
  • Uses deductive reasoning to solve problems and make recommendations.
  • Interfaces with and influences key stakeholders.
  • Leverages previous knowledge and expertise to achieve results.
  • Ability to complete work self-guided.
  • College or university degree required or equivalent work experience that provides exposure to fundamental theories and concepts.

Job Responsibilities:

  • Executes established benefits processes and seeks guidance from Sr. Analyst.
  • Triage, researches, and responds to participant issues (i.e. eligibility, calculation errors, and service delivery).
  • Triage and research system issues to confirm adherence to requirements.
  • Reviews benefit reports and acts as needed.
  • Performs peer review on work completed by other peers.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Our team at Conduent Business Services is dedicated to delivering exceptional outcomes for our clients and the millions of people who count on us.