Senior Benefits Administration Services Specialist
Há 4 dias
We are seeking a highly skilled Benefits Administration Services Analyst to join our team at Conduent. As a key member of our organization, you will be responsible for providing expert-level support in benefits administration services.
Key Responsibilities- Technical Expertise: Utilize your knowledge and experience in benefits administration to provide technical support and guidance to colleagues and clients.
- Project Management: Contribute to and manage projects related to benefits administration, ensuring timely and accurate delivery of results.
- Problem Solving: Employ deductive reasoning to solve complex problems and make recommendations to improve benefits administration services.
- Stakeholder Engagement: Interface with and influence key stakeholders to ensure effective communication and collaboration.
- Knowledge Sharing: Leverage your expertise to achieve results and contribute to the growth and development of the team.
- Autonomy: Demonstrate the ability to complete work independently with minimal guidance.
- Education: Possess a college or university degree in a relevant field.
- Knowledge and Experience: Possess knowledge and experience in the field of benefits administration.
- Best Practices: Utilize best practices and knowledge of business to improve products or services.
- Complex Problem Solving: Solve complex problems and take a new perspective on existing procedures.
- Self-Starter: Demonstrate the ability to work independently with minimal guidance.
- Resource for Colleagues: Act as a resource for colleagues with less experience.
- Theoretical Expertise: Possess conceptual expertise of theories, practices, and procedures related to benefits administration.
- Best Practices and Team Integration: Possess knowledge of best practices and team integration.
- Competitive Awareness: Aware of the competition and what differentiates them.
- Customer, Operational, Project, or Service Activities: Impact a range of customer, operational, project, or service activities.
- Broad Guidelines and Policies: Work within broad guidelines and policies.
- Resource for Colleagues: Act as a resource for colleagues with less experience.
- Project Guidance: May guide small projects with manageable risks and resource requirements.
- Complex Problem Solving: Solve complex problems.
- New Perspective: Take a new perspective on existing solutions.
- Judgment: Exercise judgment based on the review of multiple information sources.
- Articulation: Ability to articulate difficult or sensitive information.
- Consensus Building: Work to build consensus within a team.
- Work Review: Reviews work performed by junior teams for accuracy and completeness.
- Complex Issue Resolution: Triage, researches, and responds to complex participant issues (eligibility, calculation errors, and service delivery).
- System Understanding: Tracks and understands intermediate system issues to confirm adherence to requirements.
- Process Enhancement: Evaluates existing processes and enhances/develops to improve service delivery.
- Client Interface: Interfaces with external client contact to resolve complex benefit questions.
- Subject Matter Expertise: Acts as subject matter expert supporting change orders and other implementation projects.
- Other Duties: Performs other duties as assigned.
- Policy Compliance: Complies with all policies and standards.
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São Paulo, São Paulo, Brasil Conduent Business Services Tempo inteiro{"Job Title": "Senior Benefits Administration Services Analyst", "Job Description": "Job SummaryConduent Business Services is seeking a highly skilled Senior Benefits Administration Services Analyst to join our team. As a key member of our organization, you will be responsible for delivering exceptional benefits administration services to our clients.Key...
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