Customer Service Representative

1 dia atrás


Santa Catarina, Brasil Aaa The Auto Club Group Tempo inteiro
Job Overview

AaA The Auto Club Group is seeking a Customer Service Representative to join our team. In this role, you will provide exceptional customer service, handle member inquiries, and promote the sale of insurance products.

Estimated Salary: $45,000 - $65,000 per year, depending on location.

Job Description

We are looking for a highly motivated individual to work in a fast-paced environment, providing excellent customer service and support to members. As a Customer Service Representative, you will:

  • Handle phone calls, emails, and chats from members, responding to their inquiries and resolving issues in a timely manner.
  • Provide accurate and up-to-date information about AaA The Auto Club Group's products and services.
  • Upsell and cross-sell insurance products to members, meeting sales targets and contributing to the growth of the business.
  • Work effectively in a team environment, collaborating with colleagues to achieve common goals.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Bachelor's degree in a related field (e.g., business, communications, or marketing).
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
  • Proven sales experience, with a track record of meeting or exceeding sales targets.
  • Knowledge of insurance products and services, including auto, home, life, and health insurance.
  • Ability to work in a high-pressure environment, handling multiple tasks and priorities simultaneously.
Benefits

AaA The Auto Club Group offers a competitive benefits package, including:

  • Health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Life insurance and disability insurance.
  • Flexible paid time off and holidays.
Work Environment

You will work in a temperature-controlled office environment, with opportunities for professional development and growth within the company.



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