
Global Software Leader
Há 2 dias
We are seeking an experienced leader to head our Global Support organization in Sao Paulo, Brazil.
About the Role:- Manage a team of Global Support consultants in achieving workload management and Support Incident resolution
- Represent product supportability and readiness needs for a product line and works with engineering counterparts in Research and Development (R&D) as an advocate of the customer's interests for those products
- Lead a team of 5-15 Global Support Consultants
- Effectively build and maintain relationships across broad spectrum of customers, and internal stakeholders, including Sales/Pre-Sales/HR, etc.
Our ideal candidate will be a seasoned professional with a strong background in software support and a proven track record of leadership.
About You:- Academic Degree: BS/BA in Business Administration, Computer Science, Mathematics or Engineering. Master's degree in related field desirable.
- Professional Experience: 10+ years of experience
In this role, you will have opportunities for international collaboration on top of a comprehensive training and development program that encourages professional growth. We offer future-proof products and a dynamic work environment.
What We Offer:
• Unlimited training
• Access to in-house training Corporate University
• Excellent medical/dental plans
• Life insurance
• Lunch or supermarket card
• Private pension fund
• Hybrid work model
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