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Sales Order Processing Specialist
2 meses atrás
Job Summary:
We are seeking a highly organized and detail-oriented Sales Order Processing Specialist to join our team at Ametek CTS. As a Sales Order Processing Specialist, you will be responsible for preparing customer orders, verifying accuracy, and processing international sales and service orders in different ERP systems.
Key Responsibilities:
- Order Preparation and Verification: Prepare customer orders and verify accuracy to ensure seamless order fulfillment.
- Order Processing: Validate and process international sales and service orders in different ERP systems, ensuring timely and accurate order completion.
- Order Creation and Invoicing: Create order-related intercompany and third-party purchase orders, and invoice orders in a timely manner.
- Delivery Date Monitoring: Monitor delivery dates, maintain a backlog, and keep customers informed about order status and forecast revenue.
- Customer Service: Handle customer inquiries and issues in a professional and timely manner, ensuring customer satisfaction and loyalty.
- Personal KPIs and Objectives: Work towards personal KPIs and objectives as outlined, ensuring individual and team performance.
Position Requirements:
- Education: Good level of general education.
- Experience: Previous experience in office customer service is desirable, but bright and articulate candidates from other service backgrounds will be considered.
- Skills: Accurate and timely data entry skills, advanced level of English language, and experience with MS Office Word, Excel, Outlook, and ERP applications.
- Language Skills: Advanced level of German language will be considered as an advantage.
What We Offer:
- Dynamic International Environment: Work in a dynamic international environment and pleasant and supporting team.
- Opportunities for Learning and Growth: Chances to gain an insight into EMC processes, opportunities for learning and personal growth.
- Benefits: Private Additional Health Insurance, Employee Assistance Program, and many other perks and benefits.
