Senior Relationship Builder

Há 6 dias

Recife, Pernambuco, Brasil beBeeClient Tempo inteiro R$40.000 - R$52.000
About This Role

This position is responsible for building and maintaining strong, positive client relationships through clear communication and reliable service.

Main Objectives
  1. Client Collaboration and Project Oversight:
    1. Work with clients to understand their marketing goals.
    2. Translate those goals into clear, actionable tasks and hand them off to the team to assign tasks and keep things moving internally.
    3. Review final deliverables before submission to ensure they align with client expectations and goals.
  2. Relationship Building and Industry Engagement:
    1. Build and maintain strong relationships with clients and industry contacts, using these connections to strengthen collaboration, improve outcomes, and contribute to long-term success.
Required Skills and Qualifications
  • Strategic Thinking: Able to understand client goals and work with senior management to shape big-picture plans that guide execution.
  • Verbal & Written Communication: Strong communicator who can clearly explain timelines, manage expectations, and present deliverables in a way that builds trust.
  • Emotional Intelligence: Skilled at reading situations, navigating client personalities, and staying calm and professional, even under pressure.
  • Time Management: Able to balance meetings, client communication, and planning without losing sight of deliverable deadlines.
  • Presentation Skills: Comfortable leading client meetings, walking through results, and representing the agency in a polished, confident way.
Benefits
  • High Client Satisfaction Score (CSAT): 9/10 or higher average score from client check-ins or post-project feedback.
  • Client Retention Rate: 93%+ of clients renew or continue service.
  • Project Delivery Accuracy: 95%+ of deliverables are approved by the client without major revisions.

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