Capital Equipment Business Manager

2 semanas atrás

São Paulo, São Paulo, Brasil Boston Scientific Tempo inteiro
Job Summary

Boston Scientific is seeking a highly skilled and experienced Capital Equipment Business Manager to join our team. As a key member of our organization, you will be responsible for designing and executing a profitable regional Capital Equipment business strategy. This includes building a profitable regional-country level service model by expanding service revenue and effectively managing cost structure.

Key Responsibilities
  • Design and lead the execution of a profitable regional Capital Equipment business strategy.
  • Build a profitable regional-country level service model by expanding service revenue and effectively managing cost structure.
  • May lead a team and/or will influence sales, marketing, Distributor Business Managers, and technical teams across the region to co-design and execute a comprehensive end-to-end business strategy for Capital Equipment.
  • Align efforts with corporate objectives and act as liaison to advocate and communicate overall strategy across the Region.
  • Develop a commercial go-to-market strategy for Capital Equipment per country and division.
  • Develop a regional and by-country service and warranty strategy.
  • Explore potential channel partner business model transformations for Capital Equipment like call centers for service, capital equipment servicing, renewable warranties, and maintenance services.
  • Champion improvements in business processes to increase the effectiveness of their implementation across the organization.
  • Work with international counterparts to establish the framework for global service operations and drive best-practice sharing.
  • Establish structure, processes, and procedures to assure comprehensive quality system compliance across the organization.
  • Continually evaluate, improve, and implement changes to assure customer-centric cross-business unit focus.
  • Create a balanced performance environment addressing customer satisfaction, employee satisfaction, and achievement of productivity and revenue-expense goals.
  • Work with divisional marketing management to develop service marketing offerings and programs to increase customer coverage and associated revenue opportunities.
Requirements
  • 5-7 years of experience in a related field.
  • Strong financial knowledge to understand the impact of CE on the company's results and all financial statements.
  • Proven analytical, planning, and negotiation skills, as well as strategic thinking and problem-solving.
  • Experience in developing CE commercial models and tangent service models.
  • Understanding of the field and commercial abilities that will contribute to the design of strategies to transition CE from a cost center to a profit center.
  • Experience in developing therapy journeys.
  • Experience working with channel partners and developing joint collaborative strategies in this area.
  • Implementing strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
  • Establishing and assuring adherence to budgets, schedules, work plans, and performance requirements.
  • High attention to detail.
  • Excellent written and verbal communication skills.
  • Advanced English spoken and written.
  • Spanish and Portuguese are a must.
  • Nice to have Salesforce, SAP, and Tableau experience.
  • Nice to have a proven track record in developing XaaS strategy.
  • Proven experience working in a matrix organization.

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