Brazil Customer Service Manager

Há 3 dias

Blumenau, Santa Catarina, Brasil beBeeCustomer Tempo inteiro R$80.000 - R$150.000

BRA Lider Atendimento III Job Summary

We are seeking a skilled Lider Atendimento III to join our team. The ideal candidate will have excellent leadership and communication skills, with the ability to motivate and guide a team towards achieving exceptional results.

Responsibilities
  • To lead and manage a team of professionals to achieve business objectives
  • To develop and implement effective strategies to improve customer satisfaction and loyalty
  • To analyze market trends and competitor activity to identify opportunities for growth and improvement
  • To collaborate with cross-functional teams to drive business results and enhance customer experience

In addition to your leadership skills, you should have strong analytical and problem-solving abilities, with the ability to think critically and creatively. You should also be able to communicate effectively with both technical and non-technical stakeholders, and have a proven track record of success in a similar role.

Requirements
  • A degree in Business Administration, Marketing, or a related field
  • At least 5 years of experience in a leadership role, preferably in a customer-facing industry
  • Excellent leadership and communication skills, with the ability to motivate and guide a team
  • Strong analytical and problem-solving abilities, with the ability to think critically and creatively
  • Proven track record of success in a similar role
Benefits
  • A competitive salary and bonus structure
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment, with regular feedback and coaching

If you are a motivated and results-driven leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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