Content Development Specialist

2 semanas atrás


São Paulo, São Paulo, Brasil beBeeContentCreator Tempo inteiro R$103.500 - R$143.000

As a Content Creator, you will play a key role in developing and implementing tutorials for both customers and support agents. This involves creating engaging content, monitoring feedback for continuous improvement, and producing reports on the results achieved.

Key Responsibilities
  • Collaborate with the team to establish the best experience for both the customer and support agent.
  • Communicate complex ideas clearly and concisely, translating technical concepts into accessible language.
  • Research technology industry trends to bring improvements and new opportunities for content.
  • Conduct monthly analyses of comments and ratings to identify improvements and opportunities for new content creation.
Requirements
  • Previous experience as a technical writer or content creator.
  • Ability to create tutorials, FAQs, manuals, or product documentation.
  • Excellent writing skills in clear and concise language.
  • Proficiency in content creation software, tutorial tools, and online content platforms.


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