Technical Software Security Specialist

1 dia atrás

São Luís, Maranhão, Brasil beBeeSoftwareSecurity Tempo inteiro R$100.000 - R$145.250

Unlock your career in software security with a challenging role as a Technical Support Engineer. In this position, you will provide exceptional technical support to customers, leveraging cutting-edge technologies to resolve complex issues and enhance overall customer satisfaction.

","About the Role

This is a unique opportunity to develop advanced troubleshooting skills, working closely with cross-functional teams to deliver high-quality solutions. Your experience in IT, including systems administration and technical support, will be invaluable in this position.

","Your Responsibilities
  • Collaborate with team members to identify and resolve technical issues via remote sessions.
  • Develop and implement best practice configurations for network products.
  • Provide expert-level technical guidance to customers, ensuring seamless issue resolution.
  • Maintain accurate records of technical interactions and escalations.
","Your Qualifications
  • Bachelor's degree or technical diploma in Computer Science, Electronic Engineering, or related field.
  • At least 3 years of experience in IT, with a focus on systems administration or technical support.
  • Proven expertise in security products, including firewalls, IPSec, and anti-virus software.
  • Familiarity with Linux operating systems and cloud virtualization platforms.
","What We Offer

In return for your dedication and expertise, we offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

","Why Join Us?

This role offers a unique chance to work with a talented team, driving innovation and excellence in software security. As a Technical Support Engineer, you will have the opportunity to make a meaningful impact on our customers' experiences and contribute to the company's continued success.

"],

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