Senior Executive Support Specialist

Há 6 dias


Assis SP, São Paulo, Brasil Allies Business Hub Tempo inteiro

**Job Title:** Senior Executive Support Specialist

About the Role:

We are seeking a highly skilled Senior Executive Support Specialist to join our team at Allies Business Hub.

Key Responsibilities:

  1. Design, develop, and maintain test cases using QA methodologies and procedures.
  2. Work closely with onsite teams and clients on Application Support, Maintenance, and Implementation tasks.
  3. Perform detailed analysis from logs and query results for reported issues.
  4. Work in a shift environment, including night shifts and 24x7 mode, with flexibility to travel to client sites.
  5. Implement and maintain Incident Management systems and applications.
  6. Prepare and maintain relevant status reports in a timely manner.

Requirements:

  • IT Graduate with a minimum of 5 years of technical experience in Application Support, Maintenance, and Implementation projects.
  • Recent experience in the Logistics (Shipping) industry, preferably with knowledge of Container Port Operations.
  • Native Spanish speaker with English as a second language.
  • Ability to work in a team environment and as an individual contributor.


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