Technical Operations Specialist
3 semanas atrás
Job Summary
This role is responsible for delivering exceptional technical support and infrastructure solutions to ensure seamless operations at Mt. Bachelor. As a key member of the IT team, you will provide proactive and reactive support for various technology systems, including point-of-sale, desktops, laptops, tablets, printers, and digital signage.
Key Responsibilities
- Provide technical support and configuration of user accounts, desktops, and laptops throughout the resort.
- Install and configure POS systems and peripherals to ensure smooth transactions.
- Support RFID infrastructure, including gate configuration, hardware, and software setup.
- Maintain and troubleshoot IP phones, IP cameras, digital signage boards, music streaming devices, and cable/IP TV services.
- Research and recommend hardware and software solutions to improve efficiency and effectiveness.
Requirements
- 2+ years of proven IT support or help desk experience.
- Strong troubleshooting skills and ability to learn quickly.
- Knowledge of PC/Laptop/Tablet hardware and peripherals, Windows OS, and Microsoft-related products.
- Ability to communicate clearly and effectively in written and spoken English.
- Valid driver's license and ability to provide own transportation.
- Ability to ski or snowboard at an intermediate level.
Working Conditions
This role requires the ability to shovel snow and walk on steep and uneven surfaces. Come prepared to thrive in a dynamic and fast-paced environment.
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