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Delivery Excellence Specialist

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeService Tempo inteiro R$42.000 - R$78.000

Unlock your potential in a dynamic environment where innovation meets customer satisfaction. We are seeking a skilled and results-driven Service Delivery & Operations Executive to join our team.

Job Description:

As a Service Delivery & Operations Executive, you will be responsible for ensuring the smooth delivery of our revenue management solutions to clients. This includes implementing new integrations, providing technical support, and collaborating with cross-functional teams to achieve outstanding results.

We pride ourselves on our commitment to innovation, and we're looking for someone who shares this passion. As a key member of our team, you will have the opportunity to work on cutting-edge projects, develop your skills, and contribute to the growth of our organization.

Required Skills and Qualifications:
  • Bachelor's Degree or equivalent in experience
  • 1 - 2 years experience within the hospitality industry preferably in front office, reservations, or revenue management operations
  • Strong knowledge of the service/hospitality industry, hotel operations, and property management systems
  • English and Portuguese written and verbal proficiency (Spanish is a plus)
  • Strong interest in technology, drive for innovation, and creativity
  • Excellent oral and written communication skills
  • Strong work ethic, hands-on, detail-oriented, and customer-service-minded
  • Proven success in a customer-facing environment (e.g., through satisfaction scores)
Benefits:

We offer a highly competitive compensation package that gets reevaluated annually. Additionally, we provide opportunities for growth and development, flexible work arrangements, and a fun and collaborative work environment.

Others:

As a member of our team, you will enjoy regular remote team gatherings, after-work drinks, and 'Detox Days' – a day dedicated to relaxation and rejuvenation. We trust in your sense of responsibility and offer a flexible work environment where you can work from home or join us in our São Paulo office.