Senior Executive Support Specialist

3 semanas atrás


Assis SP, São Paulo, Brasil Allies Business Hub Tempo inteiro
About the Role

We are seeking a highly skilled Senior Executive Support professional to join our team at Allies Business Hub.

The ideal candidate will have a strong background in QA methodologies, procedures, and documentation, with experience in designing, developing, and maintaining test cases.

As a key member of our team, you will work closely with our onsite team and clients on Application Support, Maintenance, and Implementation tasks.

You will be responsible for performing detailed analysis from logs and query results to resolve issues reported, and must be willing to work in a shift environment, including night shifts and 24x7 mode, as per our roster setup.

Additionally, you will be required to travel to client sites, even on short notice, and have a sound knowledge of at least one Incident Management system/application.

We are looking for a self-motivated, goal-oriented, and self-driven individual with strong interpersonal skills, who can work effectively as an individual contributor and within a team.

Key Responsibilities:

  • Design, develop, and maintain test cases
  • Work closely with onsite team and clients on Application Support, Maintenance, and Implementation tasks
  • Perform detailed analysis from logs and query results to resolve issues reported
  • Work in a shift environment, including night shifts and 24x7 mode, as per our roster setup
  • Travel to client sites, even on short notice
  • Maintain relevant status reports in a timely manner

Requirements:

  • IT Graduate
  • Minimum 5 years of technical experience in Application Support, Maintenance, and Implementation projects, on a complex environment
  • Recent 2 years of experience in Logistics (Shipping) industry, preferably
  • Knowledge of Container port Operations is preferred
  • Native speaking language: Spanish + English as 2nd language

What We Offer:

We offer a competitive salary of 3700 USD per month, a dynamic work environment, and opportunities for growth and development.

If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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