Live Operations Specialist

3 semanas atrás


São Paulo, São Paulo, Brasil Garena Tempo inteiro
About Garena

Garena is a leading online games developer and publisher with a global footprint across over 130 markets. Our mission is to provide global users with access to popular and engaging mobile and PC online games that we develop, curate, and localize.

About the Position

We are seeking a highly skilled Live Ops Analyst to join our team in São Paulo, SP. As a Live Ops Analyst, you will be responsible for ensuring that in-game live configurations are executed correctly to enhance the player experience.

Key Responsibilities
  • Manage and execute all in-game live configurations for Free Fire Brazil, including events, promotions, revenue events, and more.
  • Perform thorough checks and testing to ensure all game updates and features meet quality standards.
  • Identify and document any issues or bugs encountered during testing and collaborate with the broader product team to ensure timely resolution of issues and implementation of fixes.
  • Implement best practices and processes to enhance the efficiency and effectiveness of live operations.
Main Job Requirements
  • Completed higher education (e.g. bachelor degree, MBA).
  • Previous experience with game operations (e.g. live operations, game settings, quality assurance, etc).
  • Excellent MS Office skills (MS Excel, MS PowerPoint).
  • Full professional competency in both written and spoken Portuguese and English.
  • Passionate about the gaming universe.
  • Available to work in person at our office in São Paulo, SP.


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