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Hotel Performance Optimization Specialist
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Job Title: Hotel Experience Manager
Job DescriptionWe are seeking a skilled professional to join our team as a Hotel Experience Manager. This role is responsible for delivering operational excellence towards hotel partners, driving the enablement of the HRS 5S Framework, and optimizing hotel performance.
Key Responsibilities- Serve as the primary interface for HRS hotel partners, providing exceptional support and guidance.
- Lead technical onboarding and training of new hotel partners to ensure a seamless go-to-market process.
- Support hotel partners through various processes, including sign-up, labeling, classification, corporate RFPs, and CCR procurement.
- Proactively consult hotels to increase market share by driving activities along the HRS 5S Framework.
- Manage inbound support requests related to HRS LaaS Solutions and general administration.
This role requires a strong understanding of the hospitality industry and excellent communication skills. The ideal candidate will have experience in hotel management and be able to work effectively with hotel partners.
BenefitsAs a Hotel Experience Manager, you will have the opportunity to work with a dynamic team and contribute to the growth and success of the company.
What We OfferWe offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.
