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Configuration Management Specialist

Há 1 mês

Curitiba, Paraná, Brasil Wipro Limited Tempo inteiro
Job Title: Asset And Configuration

We are seeking a highly skilled Configuration Management Specialist to join our team at Wipro Limited.

Job Summary

The successful candidate will be responsible for managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). This includes ensuring the integrity of the CMDB and associated libraries, as well as interfacing with other support organizations to ensure effective use of the CMDB and Configuration Management System.

Key Responsibilities

  • Maintain information about Configuration Items required in delivering IT services
  • Ensure that all CI's are accurately registered
  • Interfacing with other support organizations to ensure effective use of the CMDB and Configuration Management System
  • Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB
  • Creating reports and analyses the CMDB when requested by the Configuration Manager
  • Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own
  • Ensuring that authorized procedures and work practices are followed
  • Own the SACM process end to end
  • Make sure all changes to the CIs and the CMS are controlled, audited and reported
  • Make sure the CMS is up-to-date
  • Define the naming conventions for the CIs
  • Own the CMS
  • All updates to the CMS go through the Configuration Manager
  • Take control of both the software and hardware CIs
  • Control of all assets and liaison with the procurement team is one of the key responsibilities
  • Define the asset disposal policy along with the customer
  • Work closely with the change and release team to make sure the CMS is up-to-date
  • Conduct scheduled and also ad hoc audits of the CIs
  • Define an audit policy and audit process covering local as well as remote CIs
  • Handle discrepancies resulting out of the audits
  • Maintain libraries or other storage areas to hold CIs
  • Safeguard the integrity of the logic of the CMDB and associated libraries

Requirements

  • Good analytic and decision-making skills
  • Good communication skills
  • Good presentation skills
  • Must have conflict resolution abilities
  • Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines
  • IT hardware and Software setup, management and troubleshooting capabilities
  • Configuration Management experience on document control, source code management, and Defect Management tools
  • Should be able to create a CMDB repository
  • Should have understanding of the software development lifecycle
  • Experience of working in a multi-site environment
  • Extensive experience with SCM tools and with build automation software

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.