Senior Healthcare Provider Coordinator

Há 2 dias

Região Geográfica Imediata de Criciúma, Brasil beBeeMedical Tempo inteiro R$45.900 - R$59.900
Medical Records Specialist: Key Responsibilities and Requirements

This role plays a vital part in the medical records retrieval process, ensuring precision and completeness.

As a Medical Records Specialist, you will be responsible for identifying relevant healthcare providers involved in a client's treatment beyond the main facility listed by the firm. You will research and locate billing providers and related entities using tools such as Chartswap and direct provider outreach, accurately inputting identified providers into the admin application.

  1. Request Creation and Quality Control:
    • You will review incoming ROIs (Release of Information forms), correcting incomplete or inaccurate submissions, and prepare accurate base forms before generating submission packets.
    • Conduct comprehensive quality assurance checks on each ROI packet, verifying inclusion of all required details.
  2. Request Assignment:
    • You will assign requests to the appropriate records team members based on workload balance and utilization metrics.
  3. Handling Special Cases:
    • Identify and escalate special provider requirements to the assigned Client Success Manager.
    • Resolve missing, unclear, or conflicting information by liaising with the law firm's case manager.
Requirements:
  • Experience: Prior hands-on experience requesting health records from providers on behalf of firms.
  • Attention to Detail: Exceptional accuracy is essential, as small mistakes can cause delays of several months.
  • Technical Skills: Proficiency with Adobe Acrobat and other PDF editing/combining tools.
  • Communication: Strong verbal and written communication skills, with a proactive problem-solving mindset.

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