
Navigating Healthcare Experience
Há 24 horas
The primary objective of the Patient Care Coordinator is to provide support to licensed medical professionals in managing their patient panels.
The Patient Care Coordinator establishes relationships with patients and introduces them to the patient-centered care team model by working closely with Providers.
Ensuring timely treatment and keeping patients informed about their plan of care, including all follow-up care.
- Reviews Provider's orders / requests.
- Reviews Order Management for completion of referrals, labs, diagnostics, etc.
- Records findings from Order Management onto relevant sections in the Electronic Health Record (EHR).
- Reviews immunization status of patient.
- Reviews all preventive healthcare guidelines and documents needed services for Provider.
- Calls patients to review and update all information for upcoming consultation.
- Communicates with patients and determines any barriers to keeping appointment with Provider.
- Follows provider recommendations on specialty referrals as needed.
- Under the direction of the RN Care Coordinator assists in reviewing, entering, and disposition of abnormal labs in EHR.
- Under the direction of the RN Care Coordinator assists with follow-up on abnormal results reviewed by provider including notification and follow up needs such as additional appointments, further testing, and medications.
- Under the direction of the RN Care Coordinator provides information to any outside sources for abnormal results such as Public Health.
- Communicates operational challenges with Clinical Services Supervisor, Associate Health Center Manager, Health Center Manager, and Regional Operations Manager.
- Actively participates in staff meetings and daily huddles.
- Follows up on all patient and provider test action messages that need further evaluation/EHR task box in regards to abnormal results.
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Healthcare Experience Coordinator
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