Customer Experience Specialist

Há 2 dias


Belém, Pará, Brasil beBeeCustomerService Tempo inteiro
Remote Customer Service Role

We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Service Representative.

As a Remote Customer Service Representative, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, emails, and online chats.

Key Responsibilities:

  • Manage customer accounts and provide technical support
  • Deliver the highest level of customer service experience consistently
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)

Requirements:

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

Benefits:

  • Paid training
  • Full-time, seasonal role
  • Performance and attendance-based incentives
  • Collaborative and supportive team environment
  • 401K match
  • Individual coverage HRA
  • PTO


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