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Amazon LATAM Seller Experience Specialist
2 semanas atrás
The Amazon team seeks a skilled professional to analyze systemic friction for selling partners, escalate issues, and ensure alignment with policies and standards.
This role involves analyzing data, identifying areas of improvement, and implementing solutions to optimize seller performance.
Key Responsibilities:- Guarantee accuracy of policy enforcements.
- Incorporate internal and external benchmarking information.
- Create a self-service structure for selling partners to reduce business intervention.
- Experience interacting with customers/stakeholders.
- Problem-solving experience via email/phone.
- Fluent in English (speaking, writing, reading).
- Background in back-office operations, escalation management, and troubleshooting environments.
