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Join to apply for the Seller Performance Specialist, Latam Seller Experience & Compliance role at Amazon .
Position OverviewAmazon LATAM team is seeking a Seller Performance Specialist based in Sao Paulo, Brazil. This role offers the opportunity to participate in high-visibility projects across various Amazon teams. The person will analyze systemic friction for Amazon selling partners, escalate issues, and ensure alignment with Amazon policies and standards. They will collaborate closely with the LatAm SX team to improve processes related to Seller Performance enforcements, working autonomously to enhance enforcement transparency and accuracy for Account Managers and sellers.
Core Responsibilities- Guarantee accuracy of policy enforcements
- Incorporate internal and external benchmarking information
- Create a self-service structure for selling partners to reduce the need for business intervention
- Experience interacting with customers/stakeholders
- Problem-solving experience over email/phone
- Fluent in English (speaking, writing, reading)
- Background in back-office operations, escalation management, and troubleshooting environments
- Advanced Excel skills
Amazon's inclusive culture empowers employees to deliver the best results for customers. If you need workplace accommodations during the application or onboarding process, please visit this link .
Company: Amazon Servicos de Varejo do Brasil Ltda. - C41
Job ID: A3059230
Additional Information- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Sales, Advertising, and Business Development
- Industries: Software Development
