Seller Performance Specialist, Latam Seller Experience
Há 7 dias
Overview
Amazon LATAM team is seeking a Seller Performance Specialist based in Sao Paulo, Brazil. This role offers the opportunity to participate in projects with high visibility across many different Amazon teams. This person will be responsible for analyzing systemic friction for Amazon selling partners, escalating them and reflecting Amazon policies and standards. They will work closely with the LatAm SX team to improve existing processes related to SP enforcements, and will work autonomously to increase enforcement transparency and accuracy to Account Managers and sellers.
Responsibilities- Guarantee accuracy of policy enforcements
- Incorporate internal and external benchmarking information
- Create a self-service structure for selling partners, reducing the need for business intervention
- Interacting with customers/stakeholders experience
- Experience problem solving over email/phone
- Speak, write, and read fluently in English
- Experience back office operations, escalation management and troubleshooting environments
- Advanced Excel
- Fluency in English (spoken, written, and reading)
- Experience solving problems and providing effective solutions
- Experience with back office operations, escalation management and troubleshooting environments
- Proficiency in Excel
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São Paulo, Brasil Amazon Tempo inteiroSeller Performance Specialist, Latam Seller Experience & Compliance Join to apply for the Seller Performance Specialist, Latam Seller Experience & Compliance role at Amazon . Position Overview Amazon LATAM team is seeking a Seller Performance Specialist based in Sao Paulo, Brazil. This role offers the opportunity to participate in high-visibility projects...
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