Seller Registration Specialist, Seller Experience Latam

1 dia atrás


São Paulo, São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro
5+ years of cross functional project delivery experience - Experience managing reporting and analysis - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience developing and implementing new strategies and procedures
Are you passionate about building innovative solutions and driving operational excellence? Do you thrive in dynamic environments where you can directly impact business growth through process optimization? If so, we have an exciting opportunity for you. About the Role: We're seeking a strategic and results-driven Registration Process Specialist to join our SX Registration & Verification team. This role combines process design expertise with business acumen to streamline our seller registration experience and drive marketplace growth. Key job responsibilities - Design and implement efficient registration processes to reduce friction points in the seller onboarding journey - Create and maintain standardized operational procedures for registration agents - Partner with cross-functional teams (Product, Operations, Compliance) to implement process improvements - Own and analyze key performance metrics, translating process efficiency into measurable business impact - Develop and maintain tracking mechanisms for continuous process optimization - Lead stakeholder management and communication across multiple teams A day in the life In the role, the Process Specialist will be expected to design, assist in implementation and track efficiency of Registration-related processes in BR. They will also drive programmatic short term solutions, while working with program team on long term plans for fixes and improvements. About the team Inclusive and Diverse: We embrace our differences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, reminding members to seek diverse perspectives, learn and be curious, and earn trust. Work Life Balance: We believe striking the balance between personal and professional life is critical to life-long fulfillment. We offer flexibility in working hours so you find your own balance. Mentorship & Career Growth: We believe supporting new members is critical for team-wide success. Wecelebrate knowledge sharing and mentorship. We strive to assign projects based on what will help each team member develop into a better-rounded professional.
- Knowledge of SQL and VBA
- Experience implementing change management successfully transitioning programs into large-scale operations

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