Senior Client Solutions Manager
2 meses atrás
We are seeking a highly skilled Senior Client Solutions Manager to join our Client Solutions Team in driving revenue growth and delivering exceptional customer service to clients across various business verticals.
Key Responsibilities- Partner with the sales team to drive revenue by negotiating and optimizing complex opportunities and leveraging data and analytics to build consultative solutions for clients.
- Establish and strengthen key client relationships, focusing on driving revenue, advertiser education, and advertiser satisfaction.
- Manage and grow post-sale client relationships by monitoring and analyzing ad campaigns, and proactively taking initiative to improve results.
- Analyze campaign performance data to offer clients data-driven business insights and improve advertising offerings.
- Support and work with the sales team on pre-sale research and pitch, and conduct regular business reviews to build productive relationships with clients.
- Investigate and work directly with product & engineering teams to troubleshoot client issues during a campaign.
- Establish long-term relationships with key clients and ensure their business needs are taken care of by cross-functional teams.
- At least 5 years of experience in account management/client services roles in digital marketing.
- Experience in managing key accounts in diverse industries.
- Experience managing performance advertisers with a deep understanding of their challenges.
- Experience managing teams is a plus.
- Ability to analyze data and identify insights to assess campaign performance.
- Proactive attitude with excellent data analytical skills.
- Proficient in English and Portuguese.
- Proactive attitude with excellent data analytical skills in Excel, SQL is a plus.
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